Abbott is initiating a voluntary recall of certain FreeStyle Libre and FreeStyle Libre 2 sensors from lots KTP005058 and KTP005080. No other Abbott diabetes products are affected.
Problem / Issue
Abbott has recently identified that certain FreeStyle Libre and FreeStyle Libre 2 sensors from lots KTP005058 and KTP005080 may provide erroneously high glucose readings. For example, your sensor glucose reading may be high and out of your target range while your actual glucose levels may be below or within target range.
If undetected, erroneously high glucose readings can pose a potential health risk for people living with diabetes.
Erroneously high glucose readings can lead to incorrect treatment decisions, such as taking insulin when not required
Actions for Users
To determine if your current sensor or any unused sensors you have are affected, please visit www.FreeStyleConfirm.com and enter your sensor serial number.
If you are currently using the FreeStyle Libre or FreeStyle Libre 2 system and are wearing an affected sensor, please immediately discontinue use. If you have symptoms that do not match the Sensor glucose reading, or suspect your reading may be inaccurate, check the reading by conducting a fingerstick test using a blood glucose meter.
You will be sent a replacement for any affected sensor(s). We will send you a mailing kit to return any affected sensor(s) to us.
While waiting for your replacement Sensor, you can continue to use sensors that are not affected and can use the built-in blood glucose meter in your FreeStyle Libre and FreeStyle Libre 2 reader to check your glucose at any time.
We sincerely apologize for any inconvenience this has caused.
if you have questions, please contact Abbott Customer Service at 1-888-205-8296. You can call us Monday to Friday between 8:00 AM and 9:00 PM, Saturday 9:00 AM to 5:00 PM and Sunday from 9:00 AM to 2:00 PM (excluding Statutory Holidays) for assistance