Serialnumber Validation | FreeStyle

Only Sensors with LOT Number KTP005058 and KTP005080 are impacted. The LOT number can be found on the bottom of your Sensor Kit Carton.

If you don’t have your Sensor Kit Carton or if you are wearing a sensor, confirm your Sensor Serial Number below.

Confirm Sensor Serial Number

Enter the Sensor Kit Serial Number into the field below and click "Search"

*Required fields

Serial Number*

Please enter a valid FreeStyle Libre or FreeStyle Libre 2 Sensor Serial Number. The Serial Number is a required field. Please enter a valid FreeStyle Libre or FreeStyle Libre 2 Sensor Serial Number.

Note: Enter the 11 characters of the Sensor Serial Number in the search field. FreeStyle Libre Sensor Serial Numbers start with 0 and FreeStyle Libre 2 Sensor Serial Numbers start with 3. Example: 0M000QE3J3D

Your entry needs to start with a number.

Please provide a 11 digit alphanumeric text for the search

To find your Serial Number, click here.

Your Sensor Kit is impacted.

Please enter your information below so we can send you replacement product.

If you do not have an E-Mail Address, please contact Abbott Customer Service at 1-888-205-8296. You can call us Monday to Friday between 8:00 AM and 9:00 PM, Saturday 9:00 AM to 5:00 PM and Sunday from 9:00 AM to 2:00 PM (excluding Statutory Holidays) for assistance with submitting a replacement request.

E-Mail Address*

Please enter a valid E-Mail address in the format email@example.com This field is a required field.

First Name*

Please add a valid First Name This field is a required field. Please add a valid First Name

Last Name*

Please enter a valid Last Name This field is a required field. Please enter a valid Last Name

Address*

Please enter a valid Address This field is a required field

Apt / Suite / Others

Please enter a valid Apartment Number. No Commas are allowed. Please enter a valid Apartment Number. No Commas are allowed.

Phone Number*

Please enter a valid Phone Number This field is are a required field. Please provide a valid phone number, starting with +1.

Serial Number

Please enter a valid Serial Number

*Required fields

Consent*

I agree to Abbott using my personal information to send me a replacement product.

This Consent is required

Your Sensor Kit is not impacted.

You can continue using your FreeStyle Libre products.

ADC-69797 V1.0